Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website, applications, and furniture sales services.

1. Scope of This Policy

This policy applies to all individuals who visit our website, use our applications, or make purchases from us. It covers information that we collect directly from you (for example, when you place an order, register an account, participate in surveys, or contact customer service), as well as information collected automatically through technical means such as cookies and similar technologies.

2. Information Collection and Cookies

2.1 Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, shipping address, and payment information. In addition, we may collect information about your interactions with our website, such as pages you visit, products you view or are interested in, and the duration of your visits.

2.2 Use of Cookies

We use cookies and similar technologies to improve your browsing experience on our website. Cookies are small text files stored on your device when you visit a website.

Necessary Cookies: These cookies are essential for the operation of the website, such as enabling you to add items to your shopping cart and complete purchases.

Analytics Cookies: These cookies help us understand how users interact with our website so we can improve functionality and performance.

Marketing Cookies: These cookies are used to display relevant advertisements based on your interests. You may disable these cookies through your browser settings at any time.

3. Use and Sharing of Information

3.1 How We Use Your Information

We use the information we collect to:

Process and fulfill your orders;

Provide you with updates, promotions, and special offers;

Improve our website, products, and services;

Respond to your inquiries and customer service requests;

Detect and prevent fraud and illegal activities.

3.2 Sharing of Information

We do not sell or arbitrarily share your personal information with third parties, except in the following cases:

Logistics service providers (such as shipping carriers and delivery companies);

Technology and marketing service providers who assist us under strict confidentiality agreements;

Legal requirements, such as valid requests from courts or government authorities.

4. Data Storage and Cookie Management

4.1 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once the retention period expires, we securely delete or anonymize your data in accordance with applicable laws and regulations.

4.2 Your Cookie Rights

You may block or delete cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website. By continuing to use our website, you consent to the use of cookies as described in this policy.

5. Your Rights

You have the right to:

Access: Request access to the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal data where legally applicable.

Objection: Object to the processing of your data for marketing or analytics purposes.

Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise any of these rights, you may contact our privacy team via email. We will respond to your request within the timeframe required by applicable law.

6. Legal Basis and Compliance

We process your personal data based on the following legal grounds:

Your explicit consent;

The necessity to perform or enter into a contract with you;

Compliance with legal obligations;

Our legitimate interests, such as improving our services and preventing fraud.

We comply with applicable data protection laws, including relevant data protection regulations such as the General Data Protection Regulation (GDPR) where applicable. We only collect necessary user data and protect it using encryption and access control measures. We do not disclose your personal information to third parties without your consent, except where required by law.

7. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact details provided on our website.